fg665 Terms and Conditions

These terms and conditions ("Terms") govern the use of the fg665 platform ("Site" or "Platform"). When you create an account on fg665, browse the site or play any game, you automatically agree to be bound by these terms.

fg665 is an online gaming platform that provides live casino, sports betting, slot games and other interactive gaming services for users in Bangladesh. It is your responsibility to read these terms and conditions in full before using the site.

These terms apply together with our Privacy Policy and Responsible Gaming Policy. Each policy complements the other and should be read together.

2.1 Registration Eligibility

To create an account on fg665, you must:

• Be at least 21 years of age (for 21+ only);
• Provide true, accurate and complete information on the registration form;
• Have a valid and active mobile number and email address;
• Read these terms and conditions in full and give your consent.

2.2 One Account Policy

Each individual may create only one fg665 account. Creating multiple accounts from the same device or IP address by the same person or household is strictly prohibited. Violating this rule may result in the immediate suspension of all associated accounts and the forfeiture of any deposited balance.

2.3 Account Security

It is your responsibility to keep your account login credentials (username and password) completely confidential. You are personally responsible for all activity carried out from your account. If you suspect any unauthorized access to your account, notify our support team immediately.

fg665 strictly follows a 21+ age policy. The platform is for individuals aged 21 and above only.

3.1 Identity Verification Process

fg665 may request identity verification at any time, particularly:

• At the time of a withdrawal request;
• For large deposit amounts;
• When unusual activity is detected on an account;
• When claiming a bonus for the first time.

3.2 Required Documents

For identity verification, you may be required to submit any one of the following documents:

• National Identity Card (NID);
• Passport photo page;
• Driving license.

Withdrawal access may be temporarily suspended until the verification process is complete. This is a necessary step for your protection and the protection of all players.

4.1 Deposit Terms

fg665 supports the following payment methods: bKash, Nagad, Rocket, Upay. Terms applicable to deposits:

• Deposited funds must come from a payment method registered in the name of the account holder only;
• Using third-party payment methods is prohibited;
• Once a deposit is successfully processed, it is added to the account balance instantly.

4.2 Withdrawal Terms

The following conditions apply for withdrawals:

• Withdrawals can only be made to the same payment method used for the deposit;
• Withdrawals may be held if identity verification has not been completed;
• Withdrawal of bonus funds is only possible after the wagering requirements have been met;
• If unusual activity is suspected, fg665 may conduct additional verification to review the withdrawal process.

4.3 Refund Policy

If a deposit fails for any reason, the relevant amount generally returns to the sender's account automatically. If this does not happen, contact our support immediately.

5.1 Welcome Bonus

New members at fg665 receive a 120% bonus on their first deposit, up to a maximum of ৳8,000.

5.2 General Bonus Usage Rules

• Bonuses are usable only on designated games — the list of eligible games is stated with each offer;
• Once a bonus has been issued, it cannot be withdrawn;
• Multiple bonuses cannot be used at the same time unless the promotion terms explicitly state otherwise;
• Winnings earned from a bonus must meet the wagering requirements before withdrawal;
• fg665 reserves the right to modify, temporarily suspend or cancel the bonus program at any time.

5.3 VIP Cashback Program

fg665's VIP program has five tiers and each tier offers a weekly cashback:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

Progression to a VIP tier is determined based on a player's activity and participation on the platform. Cashback is generally added to the account on a weekly basis.

fg665 is committed to ensuring a fair and transparent gaming environment for all players.

6.1 General Gaming Rules

• Each game has its own rules which can be found in the game interface;
• If a disconnection occurs during a game, the game result will be determined from server-side logs;
• If a game result is incorrect due to a technical error, the relevant bet may be considered void;
• It is not possible to change a bet while a round is in progress.

6.2 Game Software and Technology

fg665's games are powered by software from internationally recognized game providers including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, NetEnt, Microgaming and Ezugi. The outcomes of these games are determined using Random Number Generator (RNG) technology, which ensures the fairness of results.

The following conduct is strictly prohibited on the fg665 platform:

• Creating or operating multiple accounts;
• Using artificial betting patterns with the intent to manipulate the bonus system;
• Attempting to influence game outcomes by coordinating with other players (collusion);
• Using software bots, automated tools or third-party software;
• Attempting to exploit any system or security vulnerability of the platform;
• Using the platform for money laundering or any unlawful financial activity;
• Threatening or abusive behavior toward other players or fg665 staff.

8.1 Suspension by fg665

fg665 reserves the right to temporarily or permanently suspend any account in the following circumstances:

• In the event of a violation of these terms and conditions;
• If identity verification is not completed;
• If suspicious activity is detected on an account;
• To comply with applicable laws or regulatory directives.

8.2 Closure by the User

You may close your account at any time. To do so, contact our support team via live chat. Before the account is closed, you will be given the opportunity to withdraw any verifiable balance, unless there is a pending investigation.

fg665 accepts no liability for:

• Game disruptions caused by internet disconnection or technical failure;
• Losses caused by faults in third-party software or hardware;
• Losses resulting from a user's negligence or failure to keep account credentials secure;
• Service disruptions caused by force majeure events such as natural disasters, government restrictions or cyber attacks.

In the event of any technical issue, fg665 will make every effort to resolve the problem and reach a fair solution with the affected players.

fg665 places the highest importance on responsible gaming. We believe that gaming is purely a form of entertainment and should never be the cause of financial or personal problems.

10.1 Self-Control Tools

We provide the following tools for our players:

• The option to set deposit limits;
• A temporary break (cooling-off) option;
• The opportunity to participate in a self-exclusion program.

To learn more about responsible gaming, visit our Responsible Gaming page.

fg665 places the highest priority on protecting your personal information. The platform uses SSL encryption technology to keep all your data secure.

To learn more about how your personal information is collected, stored and used, please read our Privacy Policy.

11.1 Sharing Information with Third Parties

fg665 never sells your personal information. However, information may be shared in the following cases:

• With authorized payment service providers for payment processing;
• With authorities to meet legal or regulatory requirements;
• For the purpose of fraud prevention and ensuring security.

fg665 reserves the right to partially or fully amend these terms and conditions at any time.

12.1 Notice of Changes

For significant changes, fg665 will notify users in the following ways:

• A notice will be displayed on the site;
• A notification may be sent to the registered email address;
• The "Last Updated" date on this page will change.

Continued use of the platform after updated terms are published will be taken to mean that you have accepted the new terms. If you do not agree to the updated terms, please request that your account be closed.