fg665 Privacy Policy
Your personal information is completely safe with us. This document explains in detail how fg665 collects, uses, and stores your information.
This Privacy Policy ("Policy") is issued on behalf of the fg665 platform ("we", "our", "fg665"). If you use the fg665 website or services, this Policy applies to you. Please read this Policy carefully. Continuing to use fg665 means you accept all the terms of this Policy. We keep your information secure through SSL encryption and modern security measures.
Table of Contents
What Information We Collect
When you register and use services on fg665, we may collect the following types of information:
Personal Identity Information
- Full name and date of birth
- Email address
- National ID card or passport number (for verification)
- Current address
Financial Information
- bKash, Nagad, Rocket, or Upay mobile banking number
- Transaction history and amounts
- Deposit and withdrawal records
- Payment method verification details
Technical Information
- IP address and device ID
- Browser type and operating system
- Login date and time (BST)
- Session data and activity logs
Gaming Behaviour Information
- Play history and preferred games
- Betting amounts and frequency
- Bonus and promotion usage details
- VIP level and points details
Purpose of Using Information
fg665 uses collected information only for legitimate purposes. Below is a detailed explanation of the reasons we use your information:
Account Management and Service Delivery
Your information is used for account registration, verification, and management. This includes ensuring secure login, age verification (confirming 21+ age), and maintaining account security. This information is used to improve your gaming experience on the fg665 platform.
Financial Transaction Processing
Your financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. This information is essential to ensure accurate transactions for minimum deposits of ৳300 and withdrawals of ৳800.
Fraud Prevention and Security
Information is analysed to detect and prevent any unusual activity, money laundering, or fraud. This ensures a fair and safe gaming environment for all users.
Customised Offers and Communication
Your information is used to send relevant bonuses, promotions, and VIP offers based on your gaming preferences and usage patterns. You can request to stop receiving such communications at any time.
Service Quality Improvement
Aggregated data is used to analyse the overall user experience, identify technical issues, and improve platform performance. No individual is identified in this analysis.
Information Storage and Security
fg665 places the highest importance on the security of your personal information. We follow the measures listed below:
Encryption Technology
All data is transmitted through SSL (Secure Socket Layer) encryption. Stored data is protected with advanced encryption technology to prevent unauthorised access.
Secure Servers
Your data is stored in secure data centres. Our systems undergo regular security audits, and firewalls and anti-intrusion systems are used to prevent unauthorised access.
Data Retention Period
Information is retained for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations.
Access Controls
Only authorised staff who need the information to carry out their responsibilities can access your data. All staff operate under strict confidentiality agreements.
Sharing Information with Third Parties
fg665 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:
Service Provider Partners
The minimum necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer support services. These partners are also required to follow the same standard of privacy policy.
Legal Obligations
We may be legally required to disclose certain information as part of a court order, regulatory authority directive, or legal process. In such cases, we will make every effort to notify you in advance where possible.
What We Never Do
- Sell your information to advertisers
- Use information for marketing purposes without permission
- Share information with unnecessary third parties
- Disclose personal financial information without authorisation
Cookies and Tracking Technology
The fg665 website uses cookies and similar technologies to improve your browsing experience:
Essential Cookies
Essential for storing login sessions, security tokens, and language preferences. Without these, the site will not function properly.
Analytics Cookies
Used to collect statistics on which pages are visited most and how long users stay, in order to improve the service.
Preference Cookies
These cookies are used to remember your preferred games, interface settings, and personalised experience.
Cookie Controls
You can disable cookies from your browser settings. However, doing so may cause certain site features, particularly login and session storage, to not work properly.
Your Rights
Regarding your personal information on fg665, you have the following rights:
Right to Access Information
You can request to view the information stored about you at any time. We will provide the information within 30 days.
Right to Correct Information
If any of your information is incorrect or incomplete, you can request a correction. We will update it as soon as possible.
Right to Delete Information
In certain circumstances you can request deletion of your information, though this may not be complete where legal obligations apply.
Right to Restrict Processing
You can request that processing of your information be limited for specific purposes. You have the right to opt out of marketing communications.
Right to Data Portability
You can request your gaming history and transaction information in a structured format.
Right to Withdraw Consent
Where information processing is based on consent, you can withdraw that consent at any time.
How to Exercise Your Rights
To exercise any of the above rights, contact us via live chat or email. After verifying your identity, we will respond within a maximum of 30 working days.
Protection of Minors
Restriction for Those Under 21
fg665 is strictly for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we are informed that a minor has opened an account, that account will be closed immediately and the associated information will be deleted. Submission of a national ID card or government document for age verification is mandatory.
Changes to the Privacy Policy
Policy Update Process
fg665 reserves the right to change or update this Privacy Policy as needed. When any significant change occurs, we will:
- Publish a notice on the website
- Notify registered users by email
- Update the "Last Updated" date at the top of the page
- Clearly state the effective date of the change
Continuing to use the platform after any changes means you accept the new policy. For significant changes, we will seek your explicit consent.
Contact Us
If you have any questions, complaints, or requests regarding the privacy policy, please contact us:
Privacy Support
Our customer service team is available 24/7 in Bengali. Feel free to contact us for any data protection concerns — we are committed to responding promptly.
24/7 Live Chat (in Bengali)